In the service sector, the key task is to improve the quality of customer service, as well as retain old ones and attract new ones, which contributes to sales growth and expansion of the client audience. To make the work of the enterprise as efficient as possible, experts recommend automating the main business processes associated with working with clients. This allows you to avoid mistakes in the processing of orders by personnel, the formation of a client base, and makes it possible to increase the loyalty of the audience to the company. One of the main ways to automate business processes is the implementation of CRM for the service sector.
You would like to implement Salesforce but don’t know where to start? NIX Solutions’ team is ready to help.
Salesforce CRM, Marketing and Service Cloud are equally effective for startups and transnational corporations and remain market leaders for many years in a row. A powerful platform and AppExchange partnerships enable Salesforce to create leading solutions for various sectors of the economy and business – Salesforce Community, Health Cloud, Commerce Cloud, Sales Cloud and more.
The advantages of Salesforce CRM include:
- Comprehensive tools for every aspect of a buyer’s maintenance
- Omnichannel support services
- Sales and marketing experience
- Modern reporting and analytics
- Artificial Intelligence integration
- Endless integration with third-party tools
Run your business anywhere with Salesforce. With industry-standard products and features, you can manage relationships with potential and current customers, collaborate with employees and partners, and securely store data in the cloud.
But standard products and features are just the beginning. Thanks to this platform, you can customize and individualize the work of customers, partners and employees and easily expand the finished functionality of the system.
When implementing Salesforce Sales Cloud or Service Cloud with NIX Solutions, you choose a team of experienced solution architects, professional consultants, developers and testers. We provide all the necessary services, starting from business analysis and developing a design solution, ending with data migration and technical support.